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EXECUTIVES
Mr. Hengky Njotowidjojo : Managing Director
Mr. Welly Njotowidjojo : Executive Director

HEADQUARTER
Jl. Manyar Kertoarjo V-50
Surabaya 60285, Indonesia
Telp : +.62.31.5929000
E.mail : info@aneka-tours.co.id
Facebook: Aneka Kartika Tours and Travel Services
Instagam: AnekaKartikaTours
URL : http://www.aneka-tours.co.id

CONTACT PERSON
Mr. Adjie Wahjono :  adjie@aneka-tours.co.id
Mr. Moch. Nachrodji : odjie@aneka-tours.co.id


JAKARTA OFFICE
Jl. Batu Tulis Raya 39, Lt II
Jakarta Pusat – 10120, Indonesia
Telp : + 62 858 1124 4818

CONTACT PERSON
Mr. Yan Salman Hui : inbound@aneka-tours.co.id


General Terms & Conditions

RATES

All rates are quoted in U.S. Dollar and based on the current exchange rates. Due to fluctuation, ANEKA KARTIKA Tours reserves the rights to after these rates if circumstances should necessitate such action. Every effort will be made to notify clients of such changes.

BOOKINGS & CONFIRMATIONS

Full details of arrangements required should be given all the time of booking, followed by an agent's Vouchers with those same details in writing. Confirmations will be made by airmail, unless cables or telexed replies are requested due to short notice, in which case expenses incurred will be billed to the Agent or Client's concerned.

PAYMENT

All bookings should be prepaid by bank transfer and made payable to ANEKA KARTIKA Tours. Failure to pay or late payment will result in cancellation of booking. Exception will be made only if other previous arrangements have been made or special contract.

BANK ACCOUNT

US $ Account RUPIAH Account

CITIBANK N.A.
Jl. Polisi Istimewa 38
P.O. Box No. 1048
Surabaya, Indonesia
Account No. 145.001245-0
Favouring to: Aneka Kartika Tours

MASPION Bank
Jl. Kembang Jepun
Surabaya - Indonesia
Account No. 102.2001.881
Favouring to : Aneka Kartika Tours

CANCELLATIONS & REFUND

Cancellation charges are not levied by ANEKA KARTIKA Tours. However, hotels, restaurants, and other contractors do charge cancellation fees depending on circumstances and certainly "No Show" or late notification. If charged, these will be debited to you. Cancellation without damages fees has to be effected at least one month prior to group's arrival and two weeks for individual together with the rooming list. No refund or reduction will be made to any client or group's member for any unused portion of a tour or not partaking in meal, sightseeing or accommodation during the course of a tour unless arranged and notified in advance.

LIABILITY

ANEKA KARTIKA Tours acts only in the capacity of an agent for hotels, carriers, transportation companies, and other contractors. Therefore, ANEKA KARTIKA Tours can not be held responsible for any loss, damages, injures, delays, changes of schedules or irregularities which are beyond ANEKA KARTIKA Tours' control, and reserve the right to change any arrangement with or without notice if found to be in the best interest of all parties concerned.